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Frequently Asked Questions :

Can I reproduce an image from my digital camera?
What are the resolutions of your printers?
What is dot gain?
How much can I sell my giclee prints for?
Where is your printing facility located?
Are my 35 mm slides suitable for reproduction?
Can you scan artwork directly?
Can I upload my digital files to your site?
How large of an image can you print?
Do photographers print on watercolor papers?
How large should my digital files be?
Can I stretch canvas giclee prints?
Do I need to copyright my work?
Can my web image be copied and reproduced?
How long will my prints last?
How do I pay for your services?
Should I protect my prints and are they waterproof?
Why convert and work in RGB instead of CMYK?
How do I color balance my image in Photoshop?
What is saturation?
How do I properly sharpen an image in Photoshop?
Do you really delete the file when requested?
What is a typical edition size?
How do I price my edition?


If your image has been scanned or digitally photographed with a standard grayscale swatch, you can check that the RGB values are balanced. Each of the values R, G, and B of the swatch should be nearly the same, thus reflecting a balanced gray.

Zoom in to the area containg the swatch. Set your sampling tool optionsto an area of 5x5 pixels. Hold the cursor over the white box of the swatch. The RGB values should be approximately 250, 250, 250, almost a pure white. Note that the Info tab shows values separated by a slash, these reflect the current and new values of the adjustment.

If there is much variance, adjust each channel independently by using the far right sliders in Levels. Now check a box near the dark end of the swatch. It should read something near 20, 20, 20, almost pure black. Adjust levels using the far left slider. Finally, check the middle boxes of the swatch and adjust these with the top center slider in Levels.